Legal
Terms of Service
Last updated: October 6, 2026 — These terms govern your use of Wavesel.
Summary: Wavesel is a marketplace connecting sellers and buyers. We charge a 0% fee per transaction. You are responsible for your own products, conduct, and compliance with applicable laws.
1. Acceptance of Terms
By accessing or using Wavesel ("the Platform", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.
These Terms apply to all users including buyers, sellers, and visitors.
Wavesel is a digital commerce platform that enables creators and sellers to sell digital products, physical goods, subscriptions, and Telegram community access to buyers globally, with a focus on African markets.
We are not a party to transactions between sellers and buyers. We provide the infrastructure and tools to facilitate these transactions.
3. User Accounts
Registration
- You must provide accurate, current, and complete information when registering.
- You must be at least 18 years old to create an account.
- One person may not maintain more than one account without our written permission.
- You are responsible for maintaining the confidentiality of your password.
Account Security
- You must notify us immediately of any unauthorized access to your account.
- We are not liable for losses resulting from unauthorized use of your account credentials.
- We reserve the right to suspend accounts that we reasonably believe are compromised.
4. Seller Responsibilities
As a seller on Wavesel, you agree to:
- Provide accurate descriptions of all products you list.
- Deliver purchased products promptly and as described.
- Comply with all applicable laws including consumer protection, tax, and intellectual property laws.
- Not list counterfeit, stolen, or infringing products.
- Respond to buyer queries and disputes in good faith within 48 hours.
- Set up valid payout information to receive earnings.
- Not misuse the Telegram automation feature to spam or defraud buyers.
- Ensure physical products are accurately described including condition, specifications, and location.
Sellers are solely responsible for determining, collecting, reporting, and remitting all applicable taxes on their sales.
5. Buyer Responsibilities
- Provide accurate contact and payment information at checkout.
- Contact the seller directly for product-specific questions before purchasing.
- Not attempt chargebacks for valid purchases.
- Not share or redistribute purchased digital products without permission.
- Report suspected fraud or misrepresentation to us promptly.
6. Payments & Fees
Platform Fee
Wavesel charges a 0% fee on every completed transaction. This fee is automatically deducted before crediting seller earnings to their wallet.
Payment Processing
Payments are processed through third-party gateways (Paystack, Flutterwave). By making payments, you also agree to their terms of service. We do not store card details.
Payouts
- Seller earnings are held in a wallet and can be withdrawn at any time above the minimum threshold.
- Withdrawals are processed within 1–3 business days subject to verification.
- We reserve the right to withhold payouts pending fraud investigations.
Refunds
Digital products are generally non-refundable once delivered. Physical product refund terms are set by individual sellers. We may mediate disputes at our discretion.
7. Content Policy
You must not list or sell:
- Adult content, pornography, or explicit sexual material.
- Weapons, drugs, or controlled substances.
- Stolen goods or counterfeit products.
- Content that violates any applicable law or third-party rights.
- Misleading or fraudulent products or services.
- Products that facilitate illegal activities.
- Hate speech, discrimination, or harmful content targeting groups.
We reserve the right to remove any content that violates these guidelines without notice.
8. Prohibited Activities
You may not:
- Use the Platform to transmit spam, phishing, or malware.
- Attempt to gain unauthorized access to any accounts or systems.
- Manipulate reviews, ratings, or sales counts artificially.
- Use automated bots to scrape or abuse the Platform.
- Circumvent our fee structure by transacting off-platform.
- Create fake accounts to inflate metrics or commit fraud.
9. Intellectual Property
Sellers retain ownership of their products and content. By listing on the Platform, you grant us a limited license to display your products for the purpose of facilitating sales.
The Wavesel brand, logo, software, and Platform design are owned by us and may not be copied or used without permission.
10. Limitation of Liability
To the maximum extent permitted by law, Wavesel shall not be liable for:
- The quality, safety, legality, or delivery of products sold by sellers.
- Disputes between buyers and sellers.
- Loss of data, revenue, or profits from Platform downtime.
- Unauthorized access to your account not caused by our negligence.
- Any indirect, incidental, or consequential damages.
Our total liability to you shall not exceed the total fees paid to us in the 3 months preceding the claim.
11. Termination
We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or harm to other users. You may close your account at any time by contacting support.
Upon termination, outstanding wallet balances will be paid out after a 30-day review period, minus any owed amounts.
12. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved through good-faith negotiation, and failing that, through arbitration in Lagos, Nigeria.
13. Changes to Terms
We may update these Terms periodically. Continued use of the Platform after changes constitutes acceptance. We will notify registered users of material changes by email.
For questions about these Terms, contact us at: